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Museum Overview

Prepare your 5 senses for a unique experience at the heart of taste and know-how. Stroll along a gourmet, fun and interactive journey over 2 m² dedicated to responsible chocolate.

The Valrhona Chocolate City is a rich and experiential place where chocolate is revealed, shared and tasted! Visitors come to discover the secrets of chocolate and enjoy this gourmet, educational and multi-sensory stopover with, at the end, the promise of experiencing a moment of indulgence with family or friends.
This year, a new space dedicated to the history of cocoa complements the existing scenography on the 1st floor with several interactive activities.
For its 10th anniversary, the Cité is hosting a mysterious ancient vase from Ecuador. This vase was discovered during archaeological excavations and demonstrates the domestication of cacao in the Ecuadorian Amazon more than 5000 years BC, and therefore predates the Maya.
The Cité du Chocolat Valrhona has a replica of the vase, authorized by the National Institute of Ecuadorian Heritage.

Pets allowed : no

Promotional offers

Enjoy a 10% discount on your entry ticket upon presentation of your SNCF train ticket (Tain-l'Hermitage/Tournon station is located less than 10 minutes' walk from the Cité du Chocolat)

Sustainable tourism

La Cité du Chocolat Valrhona encourages its entire value chain to move towards a responsible approach: suppliers, employees, visitors. Some examples: Our workshops and courses at the gourmet school use reusable containers for all weighings We encourage soft mobility by setting up a secure reception for bicycles We offer local and seasonal products at the Restaurant Le Comptoir Porcelana (96% of food suppliers are based in Auvergne Rhône Alpes) La Cité du Chocolat Valrhona is certified "Tourism & Disability". In 2024, La Cité du Chocolat Valrhona obtained the "Sustainable Entertainment: Responsible Emotion" label. This label, awarded by the National Union of Leisure, Attraction and Cultural Spaces (SNELAC), highlights the work accomplished to reduce the environmental impact, promote social inclusion and promote a circular economy. Certified since 2020, Valrhona is proud to be a B-Corp because this committed brand approach has been an integral part of its culture and its DNA for many years. B-Corp is a very demanding label recognizing companies that have a positive social and environmental impact.

Services for cyclists

Awarded the "Accueil Vélo" label, La Cité du Chocolat Valrhona offers its visitors the option of parking their bicycles in a dedicated shelter with the possibility of recharging electric bicycles.

Headshot

The Cité du Chocolat opened its doors in 2013 in Tain l'Hermitage. Located on the historic site of the chocolate factory, the Cité reveals to the public the inner workings of fine chocolate. During a delightful and surprising stroll through the heart of the Cité, you will discover all the secrets of chocolate making and the range of expertise of Valrhona and its clients.

Comfort and amenities

Services

  • Booking required
  • Shop
  • Permanent animator
  • Tourist documentation
  • Reservation of services
  • Catering
  • Online Shop

Equipment

  • Shelters for bikes or mountain bikes
  • Playground
  • Elevator
  • Toilet
  • Air-conditioning
  • Parking
  • Restaurant
  • Meeting room
  • Parking in the area
  • Free parking

Activities

  • Animation
  • Children's entertainment
  • Product tasting
  • Temporary exhibitions

Accessibility

  • Adapted services for visual impairment
  • Access for self-propelled wheelchairs
  • Reserved place for people with reduced mobility
  • hard coating
  • Walkway on one level
  • Clear traffic area
  • Accessible entrance
  • Elevator to standards
  • Furniture/Reception desk suitable for wheelchair users
  • Accessible table
  • WC + grab bar + circulation space
  • Site, building fully accessible

Languages

  • English
  • French

Documentation available in:

  • German
  • English
  • French
  • néerlandais

Rates / opening

Prices

Adult: 12 €
Reduced price: €10,50 (young people aged 13 to 17, students, job seekers, people with disabilities, + 10 people (upon presentation of proof))
Children (3-12 years): 3-5 years: €7,50 / 6-12 years: €9,50.

Free for under 3 years.

Member of Pass Ardèche.
Low-carbon fare for anyone who can prove they used a bicycle or public transport to get to the Cité du Chocolat: €9,50
Groups of 20 or more and seminars: +33 (0)4 75 09 27 27.

Payment method

  • Bank / credit card
  • Classic Holiday Vouchers
  • Cash

Opening

From 01/01 to 31/12 every day.
Exceptional closings on January 1, May 1 and December 25.
Mondays, from 10am to 12pm and from 13pm to 18:30pm (last entry for visits at 17pm)
From Tuesday to Saturday, 9am to 12pm and 13pm to 18:30pm (last entry for visits at 17pm)
Sundays and public holidays from 10am to 12pm and from 13pm to 17:30pm (last entry for visits at 16pm).

Groups

Groups accepted : up to 90 people

Average visit duration for groups : 2 hours

For Professionals

  • Seminar / Meeting

Up 63 people

The establishment provides you with:

  • Projectors
  • Paper board
  • Screen
  • Microphone
  • Wifi in the room
  • Air-conditioning

Our meeting rooms:

  • "Andoa" Workspace Room:
    18 people - 100m2 (natural light)
  • "Jivara" Room:
    45 people - 69m2

Nearby